guarantees from the specialists
in elephant dung paper, elephant art, elephant gifts.
#1 PRODUCT EXCELLENCE GUARANTEE:
Every product; elephant dung paper, elephant art, or gift, that you buy from this site must be free of defects or
you may contact us immediately for replacement.
Please note that hand made elephant dung paper is, by nature, rough and will
have occasional small holes and rips. All art is done by elephants at the
Lampang, Thailand Elephant Sanctuary.
: We reserve the right to update model designs, or substitute
models or colors whenever these changes represent an equal or better value for
Items illustrated on this site are actual photos of the products
available at the time of printing. An updated version may be substituted at a
later date. Products
depicted on packaging may vary slightly from the actual product because of this
updating, or because the manufacturer packages several models of a product in
one style box. All the sizes of products indicated or shown in this catalog are
close approximations. Although our staff of proofreaders works diligently to
ensure the accuracy of copy descriptions and prices, we reserve the right to
correct typographical errors.
*Replacement is subject to item availability.
replacement is not available, replacement will be a comparable item of at least
#3 GENERAL RETURN POLICY: You may return most merchandise for a refund (excluding
shipping fees) within 30 days of receipt (subject to category exceptions) -
Customer is responsible for originating shipping fee and return shipping fee -
After 30 days, ALL SALES ARE FINAL! - If an item is returned to us after 30
days, we reserve the right to keep the item, and as per our return policy stated
herein, a refund/credit cannot be issued, and you will be notified of such - All
return merchandise must be in its original saleable condition when received.
Please be sure to include all of the original material that the manufacturer
sent with the merchandise. Returns must be sent prepaid within 30 days of the
date received. No collect shipments will be accepted. Before shipping,
contact RainbowGifts@USA.com for
DAMAGED ITEMS: You will receive a refund/credit (excluding shipping fee) -
Items must be returned within 30 days of receipt - After 30 days, ALL SALES ARE
FINAL! If a damaged item is returned to us after 30 days, a refund/credit
cannot be issued, and you will be notified of such. All returns must be sent
prepaid within 30 days of the date received. No collect shipments will be
accepted. Damage by improper care or handling is NOT returnable.
For art, once it has been mounted or an attempt has been made to mount it - it
is not returnable.
RainbowGifts-USA is not responsible for any misrepresentation of
products by the manufacture or by it's distributors. Pictures and descriptions
are sometimes provided by a third party.
RainbowGifts-USA will make every effort to ship all products out
immediately. We will, however, notify you if there are undue delays.
Original postage plus return postage is the responsibility of the
purchaser. Please do not return merchandise before contacting RainbowGifts@USA.com
RainbowGifts-USA is not responsible for typographical errors or
omissions relating to pricing, copy, photography or application. In the event of
a pricing error we will contact you via E-mail with the corrected pricing
IMPORTANT DELIVERY INFORMATION: We are not responsible for and cannot provide refunds for
items which are undeliverable, or for delays in delivery due to inaccurate or
incomplete address information which is given at the time of ordering and/or
after order has been processed.
SATISFACTION GUARANTEE: If you are not satisfied with an order you may
return the item(s) for a full refund (excluding shipping fee). Customer is
responsible for both the originating shipping fee and the return shipping fee.
Contact RainbowGifts@USA.com before
Demand 100% Elephant Dung Paper from a protected environment like The Thai
Elephant Conservation Project.